TM BEGINS TO OFFER UNIFI 30MBPS AND 50MBPS TO RESIDENTIAL CUSTOMERS: COSTS LESS THAN EXISTING 20MBPS

It appears that TM has quietly begun to offer faster UniFi speed at 30Mbps and 50Mbpsfor residential customers in selected areas around Klang Valley. Apart from being speedier than the existing maximum speed of 20Mbps, the monthly fees for some of these new residential packages seem to be cheaper than the existing 20Mbps offerings from TM.

For example, HyppTV Aneka / Ruby / Varnam pack with 30Mbps is listed as RM 210.94which is equivalent to the monthly fee for UniFi’s existing 10Mbps base package. Not only that, the HyppTV Jumbo Pack with 30Mbps also costs way lower than existing Jumbo Pack with 20Mbps that is being offered through the on-going Ja-Jumbo Deal promotion.

We made some basic calculations to show the price differences between the existing 20Mbps packages against the new 30Mbps packages based on the two brochures that our friends at Amanz have obtained:

In general, there are indeed some differences between the existing 20Mbps packages and the new 30Mbps offerings. One of them is the existence of a speed upgrade for an extra RM53 per month to 50Mbps. For an additional amount of RM30.74, UniFi 30Mbps customers are also able to add a P1 ToGo Plan as part of their subscription.

Other than that, the new 30Mbps packages also don’t come with free calls to fixed lines anymore, although there’s an optional Voice Pack add-on for that. These add-ons are indeed the first of their kind for UniFi.

Before you rush in to call UniFi’s customer service hotline though, do note that these new UniFi 30Mbps packages are only available Bangsar, Damansara Utama, Kepong, Menara TM, Puchong, Serdang, Shah Alam, dan USJ Taipan at this moment. Furthermore, the 50Mbps add-on can only be applied to low-rise buildings.

Additionally, customers are not able to upgrade to the 30Mbps plan from their existing UniFi subscription and have to apply the package separately – which is rather odd. Given the fact that this is the second new UniFi package (the first being the upcoming 10Mbps package) that we have seen from TM within a month, it does raise the question if the company is in the midst of revamping its UniFi line-up very soon.

We’ve reached out to TM for their official comment on these new 30Mbps packages and future UniFi plans, so stay tuned.